Behind our values

What follows is a breakdown of some of the values/ideas we hold ourselves to

 

Open source and the open source community

Why open source? – we are looking to embrace the core concept of the transparency and openness of the open source community. Where everything is given freely, open to peer review, available for frank and open discourse on its development and future roadmap. Nothing is hidden, controlled or manipulated by any given individual, corporation or entity.

We intend to promote, support and utilise the philosophies and values of this community

The first step is the way we run our business, that is set out in the pages surrounding this one, how we will try to support small businesses by giving them the practical assistance and work ethic deserving of our community. All at an hopefully affordable cost, which, where we can we will spread out into affordable staged payments.

One of the steps we are taking is with our software and hardware choices

Originally exclusively an ‘Apple Mac’ house NSI is gradually, as circumstances allow, transitioning to an open source core set of values for us, for our clients, and our systems.

All our servers run Linux in various forms, our dev systems are all Linux based. Gradually our in -house systems are going open source as well. Our studio will be open source in the near future.

This has been driven by disenchantment with Apple and the drop in quality of their entire product line. Their continued grab for the next piece or pieces of our lives that will give them greater control and bind us tighter to their ‘ecosystem’.

Funny choice of word that . . . ‘ecosystem’ the defining thing about an ecosystem is the balance with which it (an ecosystem) exists. Once out of balance an ecosystem comes crashing down, just ask the dinosaurs! Oh you can’t, cos there dead! (forgive me, Grug moment).

The funny thing is when an ecosystem collapses what survives? The smallest, the most adaptable, those most connected to the whole. This is not your huge corporations, your Apple’s, Google’s, Facebook’s Microsoft’s and the like.

Links here –

https://opensource.org

https://en.wikipedia.org/wiki/Open-source_software

https://sourceforge.net

Linux

As mentioned above we will gradually move across to become a fully Linux house. As painful and as fraught with missteps as this may be, it will be worth it in the end. We will free ourselves of being tied to a set of rules that apply to only one playing field. We will be more open and adaptable and be able to advise clients and partners of a more open way of working.

Linux links here

https://en.wikipedia.org/wiki/Linux

https://www.linux.org

https://www.ubuntu.com

https://www.debian.org

https://linuxmint.com

Applications

As far as possible up until now we have strived to use open source applications on our systems to allow for the greatest transparency in what we do and how ours, our clients, and partners data is handled.

Support

One of our core values is the support we offer to our clients, I know everyone says it and some even mean it, but we will go out of our way to support, promote and assist our clients and partners in any way we can. If we can do that at no cost to them we will.

General Data Protection Regulation (GDPR)

You have probably heard of the GDPR, it is that piece of legislation that has come in effect in the EU and UK (preempting brexit here:-)

It is actually a fine bit of legislation, making a generally good attempt at protecting users information from the darker intentions of big corporations and those who would knowingly misuse that information, mentioning no names of course . . . Facebook! oops!

I know what you are thinking “why should I care? You (we) are a Canadian company running a Canadian site for Canadian clients.”

Ah! Yes this all true, but, and it is a big but, (think Beyonce not Kylie).

The ‘but’ is that this legislation can be prosecuted globally. So if someone is on a site or using a service from the UK or EU, it can be used to prosecute a case against any site/company anywhere in the world.

The Canadians don’t have anything like this in place, I would like to think they will in time; but it’s a government thing, so don’t hold your breath.

The Americans don’t have anything in place like this, and the chances of it happening are about as likely as monkeys flying out of my Beyonce. Seriously the last thing the American government wants is people in control of there own information.

So, our view is, this is the strongest piece of legislation (as yet) for this kind of protection for the everyday person, who may not realise the truth of how much damage can be done with too much information in the wrong hands.

Because of this we are and will continue to implement the GDPR as far as we can and as quickly as we can for ourselves and all our clients, free of charge. This not a cost we feel we can pass onto clients as it is our responsibility to build this into our daily processes.

Accessibility

This is one area that in general, industry-wide, has been ignored. Accessibility is the function by which we make our and our client’s sites reachable, understandable and clear for any user regardless of any disability or visual impairement they may have.

It is actually a set of processes which we are carrying out to make all our websites and systems as accessible as possible, from launch date and onwards. It is not something that has always been considered as having to have the highest priority attached to it as it has a time and cost implication, but that need is now changing. Google is looking favorably to sites that are accessible and even down-grading sites that are not. So something that was once a nice-to-have is now really a need-to-have.

As of the beginning of 2018 accessiblity features have been in place across all our websites as of release date, and we are currently in the process of adding it to all of our older websites for all our clients. We hope to have them all completed by the end of the summer 2018.